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Privacy Policy – Wardah Life

Effective Date: August 6, 2025
Website: www.wardahlife.com

At Wardah Life, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us through social media, messaging platforms, or during the order process.

By using www.wardahlife.com, you agree to the terms outlined below.


🔐 1. Information We Collect

When you browse or make a purchase from Wardah Life, we may collect the following information:

  • Personal Information:

    • Name

    • Phone number

    • Email address

    • Shipping address

    • Billing address (if applicable)

  • Order Information:

    • Product details

    • Payment method (Cash on Delivery only)

    • Delivery instructions

  • Technical Information:

    • IP address

    • Browser type

    • Device information

    • Location data (approximate)

  • Behavioral Data:

    • Pages visited

    • Products viewed

    • Time spent on site

    • Referral source (e.g., Facebook, Google)


💡 2. How We Use Your Information

We collect your data for the following purposes:

  • To process and deliver your orders efficiently

  • To communicate with you regarding your orders, returns, or inquiries

  • To personalize your shopping experience

  • To improve our website functionality and customer service

  • To run marketing campaigns and promotional offers (if you opt-in)

  • To comply with applicable laws and regulations

We never sell or rent your personal data to third parties.


🚚 3. Sharing Your Information

We may share your data with trusted third parties for the following reasons:

  • Courier Partners: To deliver your product

  • Payment Gateways: If applicable in the future (currently only COD)

  • Marketing Platforms: (e.g., email/SMS tools) for promotional communication, only if you have consented

  • Analytics Services: (e.g., Google Analytics, Meta Pixel) for site performance and ad tracking

All third parties are required to handle your data securely and legally.


🔄 4. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill orders

  • For legal and tax obligations

  • For improving our service

  • For record-keeping purposes

You may request deletion of your personal data anytime by contacting us directly.


🧾 5. Your Rights

As a valued customer, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Opt-out from marketing communication at any time

  • File a complaint if you believe your data has been mishandled

To exercise your rights, contact us at support@wardahlife.com or via WhatsApp.


📲 6. Cookies & Tracking

Our website may use cookies or tracking pixels to:

  • Save your preferences

  • Analyze website traffic

  • Offer personalized product recommendations

  • Run remarketing ads

You can disable cookies in your browser settings at any time.


🔒 7. Data Security

We take strict measures to protect your data:

  • Secure socket layer (SSL) encryption

  • Limited access to sensitive information

  • Regular website updates and vulnerability checks

Although no online method is 100% secure, we work continuously to protect your data.


🌎 8. Third-Party Links

Our website or social media pages may contain links to other websites. We are not responsible for the privacy policies of third-party sites. We recommend reviewing their policies before sharing any data.


🛍️ 9. Children's Privacy

Wardah Life does not knowingly collect data from anyone under the age of 13. If you are a parent or guardian and believe your child has submitted data to us, please contact us to have it removed.


📌 10. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised "Effective Date."

We encourage you to review this page periodically to stay informed.


📞 Contact Information

If you have questions or concerns about this Privacy Policy or your data, reach out to us:


🛒 Wardah Life – Your Fashion, Your Privacy, Our Priority.